1. Do you offer customization for down jackets?

Yes, we provide customization services, including fabric, color, style, logo printing, embroidery, and size specifications to meet your specific needs.

2. What is the minimum order quantity (MOQ)?

We offer flexible MOQs depending on customization requirements. Standard designs typically have a lower MOQ, while specially customized styles may require a higher MOQ. Please contact us for details.

3. What is the production lead time?

The production lead time depends on the order quantity and customization requirements. Generally, standard styles take 15-30 days to produce, while bulk or complex custom orders may take longer.

4. What type of filling do you use for your down jackets?

We mainly use high-quality white duck down, white goose down, or other filling materials based on customer requirements. All down materials undergo strict testing to ensure loftiness and warmth.

5. Do your products meet international quality standards?

Yes, our down jackets comply with international quality standards, such as OEKO-TEX, BSCI, and RDS (Responsible Down Standard), ensuring eco-friendliness and high quality.

6. Do you provide samples?

Yes, we offer sample customization services. Please contact our sales team for sample fees and lead times.

7. Can you help with design?

Yes, we have a professional design team that can create designs based on your requirements to help you develop unique products.

8. What are the available shipping methods?

We offer multiple shipping options, including sea freight, air freight, and express delivery. You can choose the most suitable logistics method based on your needs.

9. What are your payment terms?

We accept various payment methods, including T/T, wire transfer, and Letter of Credit (L/C). Please consult our sales team for more details.

10. How can I contact you for a quote?

You can reach us through the contact information provided on our website. Please share your requirements, and our sales team will get back to you with a quote and further details as soon as possible.